Host FAQs

Host FAQs

Main Topics

Before Becoming a Host

How do I become a host?

What is a trial experience?

How much does it cost to sell my experiences on byFood.com?

What is the Food for Happiness Project and how does it work?

Host Accounts

What should I do if I forget my password?

How can I reset my password?

How do I update my email address?

How do I update my bank account?

Experiences

How do I create an experience?

I want to modify/update my experience

What is the automated welcome email and how can I use it?

Can I set pricing for my private experiences?

Bookings

How does the booking confirmation process work?

Where can I see guests’ dietary restrictions?

The guest did not show up for the experience. What should I do?

What is the refund and cancellation policy for hosts?

Availability

I want to take a holiday. How can I block experience bookings during a certain timeframe?

I received a booking from somewhere else, how can I update the available seats on byFood?

Reports and Payments

How does the payment flow work?

I did not receive my payment. What should I do?

How can I create my invoice?

Where can I see my booking statistics?