Your Morning Pickup: Smooth, Simple & On Time Pickup Confirmation One day before your tour, we will reach out via Viator to confirm your 10-minute pickup window (typically between 6:50 and 7:30 a.m.). We carefully plan each route to respect your time and minimize waiting, so please be ready at the start of your confirmed window. Our van may arrive anytime within those 10 minutes, depending on traffic and earlier stops. Why Punctuality Matters Our journey takes us deep into the high mountains, where a full day of trekking, coffee discovery, roasting, and brewing awaits. A delayed start can impact the group’s time in the forest. To ensure everyone gets the full, unhurried experience, we kindly ask that you be ready on time. Free Pickup Areas Chiang Mai Old City (and within 3 km) Chang Klan & Charoen Prathet Nimman Area Warorot Market & Night Bazaar Wat Ket Area Staying outside these zones? No worries! We’ll contact you to arrange a convenient meeting point. Staying at a Condo or Airbnb? Some locations can be tricky for GPS. Please send us your full property name, exact Google Maps pin, and the preferred meeting point via Viator Chat. How to Spot Us Look for our comfortable, air-conditioned van and a friendly guide holding a “Chiang Mai Hill Tribe Coffee Tour” sign. Need Assistance? If you haven't received your pickup time by the evening before, please message us through Viator Chat. As a local team of coffee farmers and guides, we’ll get back to you as quickly as possible.