Pickup Details – Canyon Lake If you're staying at a hotel, short-term rental, or private home in Canyon Lake, we’re happy to offer door-to-door pickup—just make sure your location is on a paved road with an accessible driveway (no dirt roads or steep inclines, please). Since Canyon Lake is a gated community, guests will need to arrange gate access in advance for our tour vehicle to enter. We’ll send a text the morning of the tour with your updated pickup time, and your guide will arrive in a clearly marked tour vehicle.