Napa Valley Luxury Wine Tours & Car Services

1 Booking: ◦ Description: Choose your wine tour package and date online or via phone. Provide pick-up and drop-off details, number of passengers, and any special requests. You’ll receive a confirmation email with the itinerary, including pick-up time, location, and contact information for our team. 2 Pre-Tour Preparation: ◦ Description: A reminder email or call will confirm your tour details. Verify pick-up time and location. We will also provide information on how to identify our vehicle and driver, including a description of the vehicle and a contact number for any last-minute changes or questions. 3 Pick-Up: ◦ Description: On tour day, our driver will arrive at the designated pick-up location at the agreed time. Look for a vehicle with our company’s logo and the driver holding a sign with your name. The driver will assist you with boarding and ensure you are comfortably settled. 4 Travel to the First Winery: ◦ Description: Your journey to the first winery will be either a direct route or a scenic drive, depending on your package choice. If scenic, enjoy picturesque views and local landmarks along the way. The driver will provide a smooth ride and share insights about the region if desired. 5 Winery Visits: ◦ Description: At each winery, your driver will drop you off at the entrance and provide contact information in case you need assistance or changes to your schedule. They will wait on standby and are available to transport you to the next destination or address any needs during your visit. 6 Ongoing Support: ◦ Description: Throughout the tour, your driver is available for any adjustments to the itinerary and can assist with any additional requests. Enjoy the wine tastings and activities while we handle the logistics of your transportation. 7 Drop-Off: ◦ Description: After your final winery visit, the driver will take you back to the original pick-up location or another agreed drop-off point. They will assist with unloading any purchases or belongings, ensuring a smooth end to your tour. 8 Feedback: ◦ Description: After the tour, you’ll receive a request for feedback. Your input helps us enhance our service. We welcome your comments and suggestions to ensure we continue to provide excellent experiences. This detailed outline helps travelers understand what to expect at each stage of their wine tour and ensures a smooth and enjoyable experience.