SsamanthalQ9837AWJune 2024 • TripAdvisor
Must do family activity
This was so fun. We were all glad we went. Our family is comprised of grandparents, parents, and teens. We tend to be more reserved, and by halfway through we were all up dancing, laughing, and participating. The crew has such a good time it’s hard not to join in. Definitely a highlight of the trip for us.
VResponse from ViatorAugust 29, 2024
We are happy to know that you had a great day with your family, full of joy. In the same way that the staff team was part of the experience
CCaroline_ASeptember 2023 • Viator
Awesome
Apart from the booking company Not giving us adequate time or information on the departure point and time…. Once we did get to Punta Sam, out of pocket as we were supposed to get there via colectivo and ended up having to use a taxi both ways!!!!And I lost over $60 Canadian on the ADO I had booked to get back to Playa del Carmen after the show!!! (This was not the Jolly Roger’s fault, but the booking company, but do check before the day to make sure the location and time doesn’t change as it did...read more
VResponse from ViatorJanuary 17, 2024
We appreciate your opinion. Taking into account the information you provide and responding to it. The reservation details specify that the activity does not include transportation, and that it is sent 1 day before in case there are changes, so the information was sent in such a way to anticipate travelers about the place and time. However, we will make this point clearer so that there are no misunderstandings.
NCNeila CMay 2023 • TripAdvisor
So glad that I was able to experience this.
Truly a wonderful experience. The entertainment from the pirates was very well done and great food for your money.
VResponse from ViatorMay 26, 2023
Hello, we are very happy that you had a good experience with the service, we hope to be able to support you again in your future reservations in the Riviera
CcharlessC7058QLOctober 2022 • TripAdvisor
Wow! What an experience!
We wanted a dinner/show/sail cruise while in Cancun. $130 seemed a little high but we gave it a try. Very much well worth the money. When boarding the giant pirate ship a full rock band played and entertained the crowd as we boarded. Soon a cast of 20 pirates took over to interact with the crowd and present a 3 hours show of singing, dancing, and sword fighting as the Pirate Capt searched for his lost gold. Even to include one pirate actually walking the plank into the actual nighttime sea ...read more
VResponse from ViatorJanuary 26, 2023
thank you for leaving us your comment and letting us know that you had a great experience, that the team was part of this, we hope to be able to support you again in your future experiences
CACasey AMay 2022 • TripAdvisor
Highly recommend this activity!!
This is a really great experience!! The performance was very entertaining and the cast and crew were very hospitable. We decided to upgrade our food package at the last minute to the surf and turf. Well worth the upgrade and very tasty!! I highly recommend this attraction to everyone of all ages. It is extremely kid and family friendly!!
VResponse from ViatorJanuary 22, 2023
Thank you for sharing your experience with us, we are glad to know that you enjoyed the show and the food. We hope to help you again
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