SIGN UPLOG IN
Gift
Gifts
Send your loved one on an unforgettable journey.
Instant
Gift code is sent by email immediately after purchase.
Customizable
Choose the e-gift card value and send a personalized message.
Memorable
Hundreds of unique experiences across Japan to choose from.
Choose a gift card value
Ume (Plum)
¥ 3,000
Take (Bamboo)
¥ 5,000
Matsu (Pine)
¥ 10,000
Sakura (Cherry Blossom)
¥ 20,000
Kiku (Chrysanthemum)
FAQs for Gift Sender
What payment methods can I use to purchase an e-gift card?
American Express, Mastercard, and Visa may be used to pay for an e-gift card.
What are the maximum and minimum values of e-gift cards?
The minimum e-gift card value is 1,000 JPY and the maximum is 5,000,000 JPY.
Can I add a personal message to my e-gift card?
Yes, you may add a brief personal message. This message will be sent to the gift recipient through email along with the e-gift code.
Is there a character limit for my personal message?
Yes, the maximum is 200 characters.
Do e-gift cards expire?
Yes, e-gift cards must be used within 1 year of purchase.
Can I cancel or return the e-gift card?
No, you can not cancel or return the e-gift card.
FAQs for Gift Recipient
How do I redeem my e-gift card?
Browse food experiences in Japan and choose an experience. Select a package option (if available), the number of guests, and the date/time. Click “Book Now.” On the checkout page, type in the promotional code and click “Apply” to use the e-gift card.
Do e-gift cards expire?
Yes, e-gift cards must be used within 1 year of purchase.
Can I cancel or return the e-gift card?
No, you can not cancel or return the e-gift card.
Can I resell my e-gift card or exchange it for cash?
No, the e-gift card may not be resold or exchanged.
How can I find out the remaining balance of my e-gift card?
When you book an experience using an e-gift card, you will receive an email with your remaining balance. Please keep this for your records.
What if the price of the experience exceeds the balance of the e-gift card?
If the experience price is greater than the value of the gift card, it may be combined with a credit card payment. The credit card payment must be a minimum of 50 yen.
Can I combine an e-gift card with another coupon code?
No, e-gift cards may not be combined with other promotional campaigns or coupons.
Can a booking that was paid for with an e-gift card be canceled?
Yes, the booking may be canceled. If the purchase was made in combination with a credit card, there may be a small transaction fee.
What happens if the host cancels the booking?
If the host cancels a booking that was paid for using an e-gift card, a full refund will be issued to the e-gift card.
Can I pay for a premium restaurant reservation using an e-gift card?
No, only food experiences can be paid for using an e-gift card.
What happens if I lose my gift code?
If you have lost your gift code, please contact us.