Guest FAQs
Main Topics
About the Platform
How does byFood work?
Where does byFood currently operate?
How do you select your hosts?
Experiences
How can I see how much the experience will cost?
How long is each experience?
How do I find experiences that accommodate my dietary restrictions?
What if I have allergies?
Bookings
How do I book an experience?
What is an instant booking?
What is the difference between general and private bookings?
How do I know if my booking is confirmed?
Payments
Which payment methods does byFood accept?
Which currencies does byFood accept?
Can I pay by cash?
Is my payment secure?
Cancelations & Refunds
Can I get a refund?
How can I claim a refund?
I still haven't received my refund, what happened?
Before the Experience
How do I know the meeting location for the experience?
I can't find the meeting place for my experience, what should I do?
What if I am late to the experience?
Can I contact my host?
Account Settings
How do I create an account?
How can I reset my password?
What should I do if I forget my password?
How can I change my email address?
Food for Happiness
What is the Food for Happiness Project?
Where do I see the donation amount made through my booking?
How do I find out if the host contributes to the Food for Happiness Project?
Can I suggest a fundraising project idea?
Most Popular Answers
How do I find experiences that accommodate my dietary restrictions?
How do I book an experience?
How do I know if my booking is confirmed?
Which payment methods does byFood accept?
Is my payment secure?
How do I know the meeting location for the experience?
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