9972stelladJanuary 2025 • TripAdvisor
Historical Santiago
Javier was knowledgeable, and very personable. He seemed to enjoy sharing stories about his city. The lunch experience was good, service was great!! Unfortunately my husband’s phone was stolen from his back pocket, 2nd day of our vacation! Note to self, keep your phone in front of your body!!
VResponse from ViatorJanuary 25, 2025
Thank you for your comments regarding your husband's problem. The team informed us of what happened in some actions. It is difficult to control everything but it helps to improve the entire logistics of the tour. We hope to see you again.
PPeter_BNovember 2024 • Viator
Excellent Tour
We took this tour today (Sun 10/11) with Javier. We were collected right on schedule from our hotel and given a quick briefing about what to expect during the day. A short drive took us to the metro station where Javier explained to us about the day to day routine of the Santiago locals. After the metro ride we wandered through the relatively quiet city on this Sunday morning. Javier explained the history of the city and the various architectural styles that feature in the beautiful buildings. ...read more
VResponse from ViatorNovember 12, 2024
It is nice to hear from you with this comment we always do the best for our clients but we continue to improve we hope to see you on your return to Chile God bless you
AAlithevoJanuary 2023 • TripAdvisor
Gracious and flexible
Our guide Giselle was dedicated to showing us life as a local. We had some special places we wanted to find (like the grave of Victor Jara) and she made sure we found it. . . .and it wasn’t easy. She was gracious, informative and funny! A wonderful time.
VResponse from ViatorJanuary 23, 2023
The idea is to be flexible in some cases and to do our best to deliver a good service. Once again thank you for your comments, we hope to see you again in the future.
CCrisLariessaFebruary 2019 • TripAdvisor
Tudo Plano e de fácil acesso
Fizemos uma caminhada bem longa, sem usar o metro na ida para aproveitar o melhor o passeio. Tiramos belíssimas fotos, além de pedir informaçóes ao longo do caminho. Fomos muito bem atendidas pelos chilenos.....Tudo PLANO, fácil de encontrar os pontos turísticos. Voltamos de metro ao nosso Hotel por estar tarde e conhecer o transporte. Perfeito!!! Vale muito a pena um tour a pé e retornar usando o metro...... Passeio super válido!!! Recomendo...... Já fiz duas vezes por dois anos seguidos e esp...read more
VResponse from ViatorAugust 22, 2019
Gracias por confiar en nosotros . nos alegra que hayas podido disfrutar al maximo con Anclatourchile.
RTRichard TFebruary 2023 • TripAdvisor
Great guide. Not so good organisation
Our guide, Gisella, was great. Very informative and flexible as to where we wanted to go. Included a nice fish lunch and cable car rides
She did however arrive at our hotel 50 minutes late. Not her fault, just bad organisation back at the office. The tour extended later in the afternoon to make up for the lost time
VResponse from ViatorFebruary 07, 2023
Hello
thank you very much for your preference and your comment.
We hope to keep improving and always deliver the best in every experience.
Regards
Anclatour team